Privacy Policy

My Family · last updated 19 August 2026

My Family is a private household organiser. A household's information is visible only to the people in that household. We do not sell data, we do not show advertising, and we do not use third-party analytics or tracking.

What we store

• Account — name, and an email address or phone number used to sign in. Passwords and PINs are stored only as bcrypt hashes and cannot be read back by anyone, including us.
• Household content — calendar events, chores, meals, groceries, messages, notes, photos you attach, allowance and rewards, and scoreboards.
• Location — only if a member turns it on. Used for arrive/leave alerts to their own household. Location history is deleted automatically after 7 days.
• Health-related entries — medications and doses, if a household chooses to track them. Stored like any other household content and never shared outside it.
• Assistant conversations — questions asked of Lumen, and the household context needed to answer them.

Children

Accounts for children are created by an adult in the household, not by the child. A child cannot create an account, invite anyone, or share data outside the household. Adults record consent per category — profile, messaging, location, health — and can withdraw it at any time. Children's accounts are never used for advertising or profiling.

The assistant

When someone asks Lumen a question, the question and the relevant household context are sent to our own Lumen service to produce an answer. It is not used to train third-party models. Households that prefer not to use it can simply not ask it anything; the rest of the app is unaffected.

Where data lives

On our server in France (OVH), encrypted in transit with TLS. Backups are kept for 14 days and are used only to restore service.

Deleting your data

Settings → Delete my account removes your account and everything personal to you, immediately and permanently. If you are the last adult in a household, this removes the whole household and every member's data with it. There is no recovery afterwards, and no need to email anyone to ask.

Sharing

We share household data with nobody. We use no advertising networks, no analytics providers, and no data brokers. Push notifications are delivered through Expo's push service, which receives the notification text and a device token, and nothing else.

Contact

Questions or requests: support@poweredbylumen.app